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Business Hours: Mon - Fri (09:00 - 17:00) Sat (09:00 - 13:00) Time Zone: UTC/GMT +2 hours

The Palace of The Lost City Hotel

5* Luxury Accommodation in Sun City close to the Pilanesberg Game Reserve

The Palace Hotel lies at the foot of an inactive volcano bordered by a vibrant tropical jungle against the backdrop of the breathtaking Pilanesberg mountains. Also called The Palace of the Lost City, this opulent five-star Hotel is inspired by African folklore and fable, and its status as a favoured destination for the sophisticated guest is well-deserved. Worthy of nobility, the Palace Hotel’s impressive architecture and intricate design will no doubt have you feeling quite awe-struck. From the plentiful water features and hanging gardens and flame-lit turrets, from the vivid frescoes to the beautifully mosaiced floors, from the wealth of stone carvings to the perfectly rendered bronze wildlife sculptures by artist Danie de Jager, every minute detail of the Palace of the Lost City has been contrived to evoke a fantastical wilderness. This legendary Hotel has several accommodation options, from luxury twin rooms to superior luxury pool facing rooms, from plush junior suites to a regal king suite that includes the ministrations of a private butler. Wheelchair accessible rooms are available too. The rates cover free Wi-Fi and a full English breakfast spread, served daily in the Crystal Court. The Palace of the Lost City is the ideal vacation spot from which to explore all that Sun City and the greater Pilanesberg area has to offer. Thrill to a hot air balloon safari over the Pilanesberg National Park – home to a diversity of fauna and flora, including the Big 5 – or embark on a guided game drive for an “up close and personal” wildlife encounter. Immerse yourself in the mystery of the Maze of the Lost City. Imagine yourself on an epic adventure as you gaze at the Villa del Palazzo’s trompe l’oeil of leopards peering through lush foliage. Enjoy hours of action-packed fun at the Valley of the Waves. Practice your swing with a round of the Lost City Golf Course, designed by international golfer Gary Player, followed by a sumptuous High Tea. Laze away another idyllic afternoon alongside the Olympic-sized swimming pool. Pamper yourself with a rejuvenating treatment in the Hotel’s splendid Royal Spa. However, you spend your stay at the Palace of the Lost City you can rest assured your satisfaction is foremost for the ever-vigilant staff.

Sun City is ideally located within the greater Pilanesberg, approximately 90 minutes’ drive from Johannesburg and just 30 minutes’ drive from the Pilanesberg Game Reserve, a certified malaria-free wildlife area.


Browse the tabs below to view more information about the lodge.

  • icon Rates
  • icon Rooms
  • icon Facilities
  • icon Dining
  • icon Terms


A minimum of 2 nights stay is required when staying on any of the following dates:
14,15 , June ‘19 inc., or 15,16 , June ‘19 inc
08, 09, Aug '19 inc., or 09,10, Aug '19 inc., or 10,11, Aug ’19 inc
01, 02, May '20 inc., or 02,03, May '20 inc.

A minimum of 3 nights stay is required when staying on any of the following dates:

23, 24 , 25 Dec ‘18 inc., or 24, 25 , 26 Dec ‘18 inc., or 25, 26, 27 Dec ‘18 inc.
28, 29, 30 Dec '18 inc., or 29, 30, 31 Dec '18., or 30, 31 Dec '18 & 01 Jan ’19 inc., or 31 Dec '18 & 01, 02 Jan ’19 inc
19, 20, 21 Apr '19 inc., or 20, 21, 22 Apr '19 inc., or 21, 22, 23 Apr ’19 inc
13,14,15 Dec ‘19 inc., or 14,15,16 Dec ‘19 inc 23, 24 , 25 Dec ‘19 inc., or 24, 25 , 26 Dec ‘19 inc., or 25, 26, 27 Dec ‘19 inc., or 26, 27, 28 Dec ‘19 inc 29, 30, 31 Dec '19 inc., or 30, 31 Dec '19 & 01 Jan ’20 inc., or 31 Dec '19 & 01, 02 Jan ’20 inc 09, 10, 11 Apr '20 inc., or 10, 11, 12 Apr '20 inc., or 11, 12, 13 Apr ’20 inc., or 12, 13, 14 Apr ’20 inc., 24, 25, 26 Apr '20 inc., or 25, 26, 27 Apr '20 inc., or 26, 27, 28 Apr ’20 inc. 07, 08, 09 Aug '20 inc., or 08, 09, 10 Aug '20 inc.

Legend has it that an ancient civilisation from North Africa journeyed South to build a palace for their much-loved King. They stopped in long-extinguished volcano crater a veritable cradle of life. A place where weird and wonderful creatures, both great and small, roamed free amidst glittering streams and dreamy waterfalls. Here, they built a magnificent palace to befit the surroundings; their King was well-pleased. And so, the palace served as the spiritual centre of their vast empire until an earthquake reduced it to ruins. Now, restored in form and rejuvenated in spirit, The Palace of the Lost City is a modern day marvel that will make your journey, legendary.

The Palace of the Lost City is part of The Leading Hotels of the World. The Leading Hotels of the World brand is internationally recognized as the definitive mark of excellence in hospitality. The Palace lavishes its guests with 5-star service, and is luxurious in every detail. All four suites are breathtakingly opulent. From the distinctive grandeur of the African Suite to the unforgettable King Suite, resplendent in its maple paneling, delicately fresco-ed ceilings and stunning panoramas over the Lost City. Each exquisite suite revels in the magic of this remarkable place. Here and there, artistic flourishes burst with life. Each room and suite offers royal hospitality with wonderful views over water or jungle. All benefit from a personal touch. The Palace has 338 rooms inclusive of four deluxe suites.

Luxury Twin Rooms

  • 151 - 2 x single adjoining beds of which 25 rooms inclusive of 4 twin adjoining luxury suites

Superior Luxury Rooms

  • 109 - 52 1 x king size bed with curved sofa
  • 26 - 2 x single beds. 32 1 x king size bed

Superior Luxury Family Rooms

  • 55 - 1 x king size bed with convertible couch inclusive of 3 x paraplegic rooms
  • 2 children maximum (age twelve and under)


  • 1 x KING SUITE (KS) 2 bedrooms with king size beds, 2 bathrooms and cloakroom
  • 3 x LUXURY SUITES (SU) 2 bedrooms with king size beds, 2 bathrooms and cloakroom (Desert, Royal and African)
  • 6 x SUPERIOR SUITES (SS) 1 bedroom with king size bed, lounge, convertible couch, and two bathrooms
  • 6 x JUNIOR SUITES (JS) 1 bedroom with king size bed, convertible couch, lounge, one bathroom and a cloakroom.

Standard Room Features | Amenities

  • Air-conditioning
  • Hairdryer
  • Mini-bar
  • 24-Hour in-room dining
  • Safes
  • International direct dial
  • Telephone
  • Television
  • Voltage 220V
  • Guest link
  • Paraplegic Rooms
  • Video on suites only

There are a number of facilities and activities available to all Sun City Resort residents, irrespective of which hotel you staying at. From 18 holes on one of our two golf courses to a day of fun at the Valley of Waves or a relaxing spa treatment and an evening safari – there is something for everyone!

Welcome Centre


The Valley of Waves

The Welcome Centre is located at the entrance to the Entertainment Centre. It offers services ranging from booking and confirming bus tickets, flights, car hire, game drives and all other adventure activities. Computicket is also located here for theatre, cinema and concert tickets.   The Valley of Waves is the central feature of Sun City. It is one of the most advanced water parks in the world, dominated by the Roaring Lagoon, a wave pool with a palm-fringed beach. All Resort residents enter the park free of charge by presenting their resident cards. Day visitors pay an entrance fee to the park.

The Entertainment Centre



The hub of entertainment and gaming at Sun City, the Entertainment Centre has a variety of restaurants and bars, a kid's games arcade, cinema and the well known Superbowl which has hosted world famous artists. A number of stores can be found here to suit your every need. The slots only Casino is also located at the Entertainment Centre and offers the latest in Smart Card operated machines.

Health Spa


Gary Player Health Spa


Royal Salon

This ultra luxurious health spa is located at the Gary Player Country Club and is the perfect setting to relax and enjoy a wide range of hair and beauty treatments, hydro bath, Vichy Shower, spa-pool and steam room. The fully equipped gym also offers personal trainers.   The Royal Salon is located on the second floor of The Palace of the Lost City Hotel. A top team of stylists are on hand as well as beauty therapists for manicures, pedicures and facials. Massages are offered either at The Palace Pool Deck or in the comfort of your room.


The Gary Player Golf Club | Course


The Lost City Golf Club | Course

The Gary Player Country Club overlooks the magnificent Gary Player Golf Course. This world renowned course was designed by Gary Player, and is the home of the Nedbank Golf Challenge, an annual golf tournament held at the resort. This is an 18 hole, par 72 walking course, with a 5km running trail along the course. The Gary Player Country Club incorporates a Pro Shop, a health spa and gymnasium, two squash courts and a spinning studio.   This state-of-the-art clubhouse is a short walk from The Palace of the Lost City. The Lost City Golf Course was also designed by famed South African golfing figure, Gary Player. This spectacular par-72 course is a cart course, features a water hazard of 20 live Nile crocodiles on the 13th hole and offers facilities such as a driving range, and golf Pro Shop.


  • Olympic size pool
  • Safaris - game drives
  • Hiking
  • Trails
  • Hot-air ballooning
  • Crocodile farm
  • Squash
  • Tennis
  • Waterworld
  • Valley of waves
  • Horseback riding
  • Gym
  • Cinemas
  • Theatrical extravaganza shows
  • Bowling green
  • Casino gaming




The Palace of the Lost City Hotel is set in the stark ruggedness of the North West Region of South Africa, and is surrounded by mountains and the untamed majesty of the African bushveld. It is a wedge-shot away from the Pilanesberg National Park, where elephants, rhinos, lions and antelope roam freely.  
  • Warm to hot and dry. Average temperatures ?C
  • Jan - May High 36, Low 26
  • Jun - Sep High 28, Low 12
  • Oct - Dec High 36, Low 26

Drink in the view while sipping a cocktail by the pool or in the gracious Tusk Bar. Then succumb to the culinary splendor of the Crystal Court or Villa del Palazzo, where you can sample signature dishes from Michelin star chef Conrad Gallagher. It’s no wonder business is pleasure at The Palace, with luxurious banqueting and conferencing facilities ranging from the sumptuously appointed Council Room, to the sub-divisible ballroom of the Entertainment Centre. All the technical wizardry you need is on hand, and our experienced conference staff is always one step ahead. This, after all, is The Palace and you can expect nothing less than being treated like royalty.

The Crystal Court

Exquisitely prepared international cuisine, the Crystal Court is surrounded by towering floor-to-ceiling windows, which provide an excellent view of the tropical jungle and shimmering waters. The Gold room, a small room inside the Crystal Court room where you can privatize for dinner. Live piano and entertainment on weekends.

The Tusk Bar Lounge

Hand-carved teak tusks soar above this beautifully designed lounge to provide a casual, relaxed atmosphere for drinks. There is live piano music in the evenings.

Villa del Palazzo

Italian cuisine is the specialty of this magnificent waterside restaurant, which overlooks the pool. Dinner is served nightly.

Palm Court Lounge

An elegant lounge adjoining the à la carte Villa del Palazzo, offering pre-dinner and after dinner drinks.

Pool Braai Buffet & Snack Bar

Situated next to the Grand Pool, light lunches are served daily, weather permitting.

Pool Cocktail Bar

A relaxing pool-side bar in the cool shade of a pavilion. Exotic African Cocktails served daily.


A minimum of 2 nights stay is required over weekends, i.e. Friday and Saturday night. Requests for Thursday and Friday or Saturday and Sunday night stays will be evaluated and is subject to availability


  • Rates are quoted per room, per night, inclusive of the following:
  • Accommodation
  • Full English Breakfast
  • VAT at 15% (subject to change)
  • 1% Tourism Levy applicable on the accommodation portion of the rate  inclusive of VAT
  • Complimentary entry into the Valley of waves and shuttle services within the resort.


  • 2 Adults and 2 Children 12 years* and under, or, one child 17 years & under on a sleeper Couch, including Breakfast for a maximum of 2 Children. 
  • 1 Adult and 2 Children 12 years and under, on a sleeper couch, will be charged the single room rate including Breakfast for a maximum of 2 Children. 
  • 1 Adult with 3 Children will be charged the Double room rate including Breakfast for Children. 

* The ages of the children as at the date of check-in at the Hotel i.e. a child 12 years, 11 months will fall in the category “12 years and under”.

SUITES: All Suites can accommodate children as per the above policy, subject to General Manager’s approval.


  • 0 – 2 years - No charge
  • 3 – 12 years - 50% of adult rate
  • 13 years + Full Adult rate

A third adult cannot be accommodated in any room type

MEAL PRICES: (Meal prices are inclusive of 15% VAT and quoted per person)

  English Continental Cost Menu Cost Menu
Crystal Court (2018) R 325
(2019) R 350
(2020  R 385
N/A N/A N/A (2018) Thur - Sun R 325
(2019) Thur - Sun R 355
(2020) Thur - Sun R 395
A La Carte
Plume & Grill Room N/A N/A N/A N/A N/A A La Carte


Payment and Cancellation Policy

  • Full payment is required 40 days prior to arrival.
  • For bookings made within 40 days of arrival, full payment is required on confirmation of the booking.
  • Please be advised that cancellation less than 7 days prior to arrival will be charged a 1 nights accommodation fee.
  • In the event of a non-arrival on the day1 night’s accommodation fee will be charged.
  • Refunds are subject to a 10% administration fee.





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Additional Info

  • Restaurant: Yes
  • Safari's | Open Vehicles: Yes
  • Dinner Bed & Breakfast Included: Yes
  • Self Catering Option: No
  • Room Types Available: Luxury • Superior Luxury Rooms • Luxury, Superior, Junior, Royal & King Suites
  • Restaurant | Bar On-site: Yes
  • Discounted Rates: Yes
  • Malaria Free: Yes
  • Big 5 Game Viewing: Yes
  • Spa On-site: Yes
  • Wi-Fi | Internet Lounge: Yes
  • Boma | Bush Dinner: Yes
  • Child Friendly: Yes
  • Communual Pool: Yes
  • Private Deck | Balcony: Yes
  • Television | Satellite: Yes
  • Air-Conditioning: Yes
  • Mini-bar in Room: Yes
  • Mini Safe: Yes
  • Conference Facilities: Yes
  • Curio | Gift Shop: Yes

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Need Assistance

South Africa Flag image  RSA+27 87 820 0020
This email address is being protected from spambots. You need JavaScript enabled to view it.
Business Hours:
Mon - Fri (09:00 - 17:00)
Sat (09:00 - 13:00)
Time Zone: UTC/GMT +2 hours

Need Assistance

South Africa Flag image  RSA+27 87 820 0020
This email address is being protected from spambots. You need JavaScript enabled to view it.
Business Hours:
Mon - Fri (09:00 - 17:00)
Sat (09:00 - 13:00)
Time Zone: UTC/GMT +2 hours

Why Book With Us ?

• Personal interaction
• High calibre Lodges
• Stay in control of your booking
• Best special deals by far
• Secure payment process (SSL)
• South African based
• Superior knowledge
• Expert advice
• No booking fees

What sets us Apart !

• Ideal for family or group breakaways
• Wealth of fauna and flora
• “Big 5” game viewing
• Over 350 bird species
• Easy road and air access